Privacy Statement

Updated September 15, 2021
Version [1.3]

Introduction

We at Relyance Inc. (collectively, “Relyance”, “we” “our” or “us”) are committed to protecting your personal data. In addition to our website www.relyance.ai (the “Website”), we operate a software platform (the “Relyance Platform”) that helps companies manage and automate their privacy, compliance, and security activities. This Privacy Statement (“Statement”) will help you understand how we collect, use, and protect your personal data.

Personal Data We Collect From You

We may collect different types of personal data from you depending on how you interact with us, including when you contact us, visit our Website, use the Relyance Platform, apply to work with us, or are identified as a possible customer.

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Personal Data Types

We collect the following personal data types, depending on how we engage with you:

  • Job Candidates
    • Your name, phone number, email address, and physical address. We also collect information about your professional background, employment history, education history, and any other information you send to us or include in your application materials such as your resume or cover letter.
  • Website Visitors
    • Information about how you use our Website and any information you include in communications you send to us. If you request a product demonstration or want to download certain resources from our Website, we will collect your name, employer and job title, email address, and phone number in order to communicate with you.
  • Relyance Platform Users
    • Your name, email address, job title, employer, and information about how you use the Relyance Platform.
  • Marketing Prospects
    • Your name, email address, phone number, employer, and job title.

Personal Data Sources

In addition to receiving personal data about you directly from you, we may also receive personal data about you from other sources, including:

  • Individuals
    • We may collect data about you from other individuals, for example, if another Relyance Platform user or Website visitor includes information about you in a message to us or refers you to us.
  • Your Employer
    • Your employer may provide data about you in order for us to grant you access to our Platform, or to provide services to you.
  • Networking Websites and Platforms
    • We may collect data about you from social media and professional networking websites and platforms, such as LinkedIn or Twitter.
  • Analytics Tools
    • We may receive information about you that is collected via cookies, web beacons, and other software-based analytics tools. For additional information about how we use these technologies, please see the section titled “Cookies and Tracking Technologies” below.

How We Use Your Personal Data

We use your personal data to communicate with you, provide services to you, and to conduct necessary business operations. We do not sell your data or share it with third parties for their own business purposes.

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How We Use Your Data

We use your personal data to:

  • Operate our Website, including by gathering your usage data to help us understand how you use the Website, so we can provide you with the best possible experience;
  • Operate the Relyance Platform, provide related services, and develop and improve the Relyance Platform and our other services;
  • Communicate with you, including to inform you about our products and services, respond to your communications, notify you about changes to our Website or the Relyance Platform market the Relyance Platform and other services, or request feedback or other information from you; and
  • Comply with applicable law, for example, to comply with a lawful government request.

Who Accesses Your Data

We will not sell your personal data. We may share your data with third party vendors we engage to provide services to us, which may include data storage, operating our Website or the Relyance Platform, and providing customer support. We take steps to ensure our service providers keep your data secure and only use it to provide us services.  

We may share your personal data with government or law enforcement agencies as we believe necessary and appropriate to respond to a lawful order such as a subpoena or comply with other applicable law.  We may also disclose your personal data to government agencies in order to protect or enforce our legal rights or protect, investigate, or deter against fraudulent, unethical, or illegal activity.

Our Legal Basis for Using Your Data

Relyance will only use your personal data when we have a valid legal basis to do so. Depending on the circumstance, we may rely on the fact that the processing is necessary to fulfil a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also use your data with your consent, or to fulfil what we believe to be our legitimate interests, which we determine by taking into account your rights, freedoms, and expectations for how we will use your data.

How Long We Retain Your Data

We retain your data only for as long as needed for the purposes described in this Privacy Statement or as required by law, after which time it is destroyed in accordance with our data retention policies.

International Data Transfers

In order to operate our business we may transfer your personal data between different countries. When we do, we will ensure your data is transferred only in accordance with applicable law.

How We Protect Your Data

We are committed to securely maintaining your personal data. 

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To make sure your personal data is secure, we implement appropriate technical and organizational safeguards, including encryption and de-identification where appropriate, to protect your data against accidental loss or unauthorized access or disclosure.  We choose our security measures based on the risks presented by how we use your data to offer our services.

Your Privacy Rights

We respect your rights to control your personal data. 

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Your Rights as a California Resident

If you are a California resident, you may have the right to request we:

  • Provide details about the categories and specific personal data types we collect about you, including where we collect it, who we share it with, and how we use it;
  • Provide you access to your personal data we have collected; and
  • Delete the personal data we have about you.

While we will not discriminate against you for exercising your privacy rights, in certain circumstances, we cannot grant your request, for example, if we’re required to retain your data to comply with law, or to enforce our legal rights.

Your Rights as an European Economic Area (“EEA”) or United Kingdom Resident

If you are an EEA (the European Union, Iceland, Liechtenstein and Norway) or United Kingdom resident, you have the right to:

  • Access your personal data;
  • Be informed about how we use your personal data and what rights you have to control your personal data, such as how you are informed in this Privacy Statement;
  • Ask us to correct any inaccuracies in your personal data we possess;
  • Ask us to delete your personal data in certain circumstances;
  • Transfer your data to another service in certain circumstances; and
  • Withdraw consent you previously gave us to use your personal data.

It is important you have read and understood this Privacy Statement. If you believe we used your data in a way we have not disclosed to you, please let us know as soon as possible so we may address your concerns. You also have the right to complain to the relevant supervisory authority in the UK or your country of residence in the European Economic Area.

Cookies and Tracking Technologies

We do not use tracking technologies such as cookies on our Website.

Cookies

We may use “cookies” and similar technologies, such as web beacons, on our website, which are small pieces of data stored in your browser or on your device. Cookies do not identify you specifically, but they do allow us to identify your device as you navigate our Website.  They give us insights into how you use our Website in order to help us improve our products and services and tailor content to your preferences.  

You can configure your browser settings to disable cookies.  Instructions on how to do so are available here. However, disabling cookies may prevent you from using parts of our Website.

The cookies used on our Website may fit within one of three categories:

  • Strictly Necessary
    • These cookies are essential in order to enable you to use our Website and its features. Without these cookies our Website may not function correctly.
  • Performance
    • Performance cookies collect information about how users use our Website. These cookies are only used to improve how our Website works.
  • Functionality
    • These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Do Not Track

Our Website does not respond to Do Not Track (DNT) signals in your browser, as there is no common industry or legal standard for interpreting DNT signals. 

Changes to this Privacy Statement

We may revise this Privacy Statement from time to time at our discretion and will post notifications of any changes to our website. We will post a notice of any proposed material changes prior to the change becoming effective. We encourage you to periodically review this Privacy Statement to stay updated on our privacy practices.

How You Can Contact Us

If you have any questions about this Privacy Statement or how we collect and use your personal data, or would like to exercise any of your privacy rights, please contact:

Data Protection Lead

Address: 707 Continental Circle, Unit 230, Mountain View, CA 94040 

Email: Privacy@Relyance.AI