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Privacy Notice Update:

We’re updating our privacy statement to reflect new and updated modules on our platform and provide clarity about cookies and tracking technologies we may use. To review these changes or exercise your privacy rights please see our updated Privacy Statement.

Privacy Statement

Updated MARCH 18, 2024
Version [2.1]

Previous Version of Our Privacy Statement HERE


We at Relyance Inc. (collectively, “Relyance”, “we”, “our”, or “us”) are committed to protecting your personal data. In addition to our website (the “Website”), we operate a software platform (the “Relyance Platform”) that helps companies manage and automate their privacy, compliance, and security activities. This Privacy Statement (“Statement”) will help you understand how we collect, use, and protect your personal data. For the purpose of this Statement, "personal data" has the meanings given to it in applicable data protection laws. Information on how and why we collect and process the personal data of Relyance personnel and job applicants is captured in our Employee Privacy Statement.

Personal Data We Collect From You

We may collect different types of personal data from you depending on how you interact with us, including when you contact us, visit our Website, use the Relyance Platform (such as the Relyance Platform’s Data Subject Request Module and associated portal), apply to work with us, or are identified as a possible customer.

More Information

Personal Data Types

We collect the following personal data types, depending on how we engage with you:

  • Website Visitors
    • Information about how you use our Website and any information you include in communications you send to us. If you request a product demonstration or want to download certain resources from our Website, we will collect your name, employer and job title, email address, and phone number in order to communicate with you.
  • Relyance Platform Users
    • Your name, email address, job title, employer.
    • Information about how you use the Relyance Platform. This includes your language settings, IP address, location information (country, region, city), device information (ID, type, operating system and platform type), browsing activity and login history.
    • Any information you include in communications you send to us (including the details you submit if you use a form on the Relyance Platform).
    • Any information that Relyance Platform users upload into the Relyance Platform in order to fulfill a data subject rights request through the Relyance Data Subject Requests Module.
  • Third Party Data Subjects
    • Any information you submit into Relyance’s data subject rights portal, including but not limited to your name, email address, authentication information, and location.
  • Marketing Prospects
    • Your name, email address, phone number, employer, and job title.

Personal Data Sources

In addition to receiving personal data about you directly from you, we may also receive personal data about you from other sources, including:

  • Individuals
    • We may collect data about you from other individuals, for example, if another Relyance Platform user or Website visitor includes information about you in a message to us or refers you to us or includes information to fulfill a data subject rights request.
  • Your Employer
    • Your employer may provide data about you in order for us to grant you access to our Platform, or to provide services to you.
  • Networking Websites and Platforms
    • We may collect data about you from social media and professional networking websites and platforms, such as LinkedIn or Twitter, in order to optimize promotion of our products and related services to you.
  • Analytics Tools
    • We may receive information about you that is collected via cookies, web beacons, and other software-based analytics tools. For additional information about how we use these technologies, please see the section titled “Cookies and Tracking Technologies” below.

How We Use Your Personal Data

We use your personal data to communicate with you, provide services to you, and to conduct necessary business operations. We do not sell your data or share it with third parties for their own business purposes.

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How We Use Your Data

We use your personal data to:

  • Operate our Website, including by gathering your usage data to help us understand how you use the Website, so we can provide you with the best possible experience;
  • Operate the Relyance Platform, provide related services, and develop and improve the Relyance Platform and our other services;
  • Communicate with you, including to inform you about our products and services, respond to your communications, notify you about changes to our Website or the Relyance Platform, market the Relyance Platform and other services, or request feedback or other information from you; and
  • Comply with applicable law, for example, to comply with a lawful government request.

Who Accesses Your Data

We will not sell your personal data. We may share your data with third party vendors we engage to provide services to us, which may include data storage, operating our Website or the Relyance Platform, and providing customer support. We take steps to ensure our service providers keep your data secure and only use it to provide us services.  
We may share your personal data with government or law enforcement agencies as we believe necessary and appropriate to respond to a lawful order such as a subpoena or comply with other applicable law.  We may also disclose your personal data to government agencies in order to protect or enforce our legal rights or protect, investigate, or deter against fraudulent, unethical, or illegal activity.

Our Legal Basis for Using Your Data

Relyance will only use your personal data when we have a valid legal basis to do so. Depending on the circumstance, we may rely on a number of legal bases for processing your data including: collecting your consent, fulfilling a contract with you, protecting your vital interests or those of other persons, complying with law, or fulfilling what we believe to be our legitimate interests, which we determine by taking into account your rights, freedoms, and expectations for how we will use your data.

How Long We Retain Your Data

We retain your data only for as long as needed for the purposes described in this Privacy Statement or as required by law, after which time it is destroyed in accordance with our data retention policies.

International Data Transfers

In order to operate our business we may transfer your personal data between different countries. When we do, we will ensure your data is transferred only in accordance with applicable law.

How We Protect Your Data

We are committed to securely maintaining your personal data.

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To make sure your personal data is secure, we implement appropriate technical and organizational safeguards, including encryption and de-identification where appropriate, to protect your data against accidental loss or unauthorized access or disclosure.  We choose our security measures based on the risks presented by how we use your data to offer our services.

Your Privacy Rights

We respect your rights to control your personal data.

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Your Rights as a California Resident

If you are a California resident, you may have the right to request we:

  • Provide details about the categories and specific personal data types we collect about you, including where we collect it, who we share it with, and how we use it;
  • Provide you access to your personal data we have collected; and
  • Delete the personal data we have about you.

While we will not discriminate against you for exercising your privacy rights, in certain circumstances, we cannot grant your request, for example, if we’re required to retain your data to comply with law, or to enforce our legal rights.

Your Rights as an European Economic Area (“EEA”) or United Kingdom Resident

If you are an EEA (the European Union, Iceland, Liechtenstein and Norway) or United Kingdom resident, you have the right to:

  • Access your personal data;
  • Be informed about how we use your personal data and what rights you have to control your personal data, such as how you are informed in this Privacy Statement;
  • Ask us to correct any inaccuracies in your personal data we possess;
  • Ask us to delete your personal data in certain circumstances;
  • Transfer your data to another service in certain circumstances; and
  • Withdraw consent you previously gave us to use your personal data.

It is important you have read and understood this Privacy Statement. If you believe we used your data in a way we have not disclosed to you, please let us know as soon as possible so we may address your concerns. You also have the right to complain to the relevant supervisory authority in the UK or your country of residence in the European Economic Area.

Cookies and Tracking Technologies

The Relyance platform and marketing team may use cookies and other tracking technologies.

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A cookie is a small file of letters and numbers that we store on your browser, device or the hard drive of your computer if you agree. Cookies contain information that is transferred to your device’s hard drive.

Why do we use cookies?

Cookies help us to improve our platform and to market more effectively. Cookies on our platform may be delivered in a first-party (set by our site) or third-party (set by another website) context and may also be set in association with emails you receive from us.

More information on cookies is available at


We use the following types of cookies and other tracking technology:

Analytical/performance cookies: They allow us to recognise and count the number of users and to see how users move around our platform when they are using it. This helps us to improve the way our platform works, for example, by ensuring that users are finding what they are looking for easily.

Cookie NameCookie PurposeFirst or Third PartyExpiry Period
Amplitude MetricsTrack user activity and behavior on the Relyance Platform to improve performance and ease of use.Third Party365 days
_gaDistinguish users.Third Party2 years
_ga<container-id>Persist session state.Third Party2 years


We may use email pixels that let us know if an email recipient has opened an email we have sent or if you click on our website from an ad campaign. Where applicable, consent will be obtained before including these pixels in emails sent. The table below provides more information about these cookies:

Cookie NameCookie PurposeFirst or Third PartyExpiry Period
OutreachDetermine whether an email recipient has opened an email or not.Third PartyN/A
SalesloftDetermine whether an email recipient has opened an email or not.Third PartyN/A
SuperhumanDetermine whether an email recipient has opened an email or not.Third PartyN/A
LinkedIn Insight Tag Domain linkedin.comUsed to market to you.Third PartyUp to 1 year

How can I disable cookies?

We hope you are now feeling confident about what cookies can do, and how we use them to improve your experience on our site, but we know that you may want to manage your cookies from time to time so here are some tips!

If you are located in the EU, by default we do not deploy cookies or tracking technologies without explicit consent. If you would like to opt in, you can do so from our cookie banner or by emailing us. You can always revoke your consent by unsubscribing.

If you are located outside of the EU, you can opt out of these cookies via our cookie banner or by emailing us.

Most web browsers allow some control of most cookies through the browser settings. Some devices allow you to control this via your device settings. If you choose not to receive cookies at any time, our site may not function properly and certain services may not be provided. Each browser and device is different, so check the settings menu of each browser or device to learn how to change your advertising settings/cookie preferences. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Apple Safari
- Opera

To find information relating to other browsers, visit the browser developer's website.

Changes to this Privacy Statement

We may revise this Privacy Statement from time to time at our discretion and will post notifications of any changes to our website. We will post a notice of any proposed material changes prior to the change becoming effective. We encourage you to periodically review this Privacy Statement to stay updated on our privacy practices.

How You Can Contact Us

If you have any questions about this Privacy Statement or how we collect and use your personal data, or would like to exercise any of your privacy rights, please contact:

Data Protection Lead

Address: 1900 S. Norfolk St., Suite 350, San Mateo, CA 94403 

Email: Privacy@Relyance.AI