Blog Post

Relyance AI: Shift Left for SaaS Implementations

By Sanket Kavishwar, Customer Success Lead

May 18, 2022

SaaS implementations have always been a rewarding experience for me. There is immense satisfaction in looking at problems from first principles and helping customers deploy technology to solve them. Having spent a few years in SaaS implementations and Customer Success, I identify very closely with that “aha!” moment during go-live. The moment when everything “starts to fall in place” and customers start seeing value from your technology. There is one challenge that is common in enterprise SaaS though; it takes time to create value for customers. It’s not that SaaS companies don’t want to reduce time to value, but SaaS environments today make it extremely challenging to deploy technology in a way that can help realize value quickly.

As I reflect on some of the most rewarding parts of working day in and day out with our customers at Relyance AI, by far, the most rewarding experience has been our ease of implementation. Instead of spending months coordinating schedules, dealing with multiple phases, changing business processes, involving multiple stakeholders, having frequent status meetings, etc., we intentionally take a different approach towards deploying our technology. From day 1, our product has been designed to be implemented in a 30 to 60-minute working session (the record being 25 minutes for one customer)!

Why is this important?

Accelerated time to value for customers.

We have happy customers because they don’t need to wait for months to realize value from their investment in Relyance AI. Instead, they get to experience instant value during the deployment call! Here is a sample set of reactions I have heard from customers during our deployment sessions:

“This is so cool!!”
“This is one of the easiest integration processes I have experienced so far.”
“I cannot believe this was so fast.”

Satisfied and motivated team members.

Instead of tackling the overhead that comes with long implementation cycles, Relyance AI team members can focus their time and energy on what matters most - making our customers successful. Implementing the product is the first and the easiest step.

Relyance AI is not only shifting the privacy and data protection technology landscape, but simultaneously also shifting the SaaS implementation landscape. We are continuing to push boundaries here, so if you want to be a part of something fun and exciting, we will always be hiring! Look at our Careers page if you want to learn more and be a part of this rocket ship.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Title

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Blog Post

Relyance AI: Shift Left for SaaS Implementations

By Sanket Kavishwar, Customer Success Lead

May 18, 2022

SaaS implementations have always been a rewarding experience for me. There is immense satisfaction in looking at problems from first principles and helping customers deploy technology to solve them. Having spent a few years in SaaS implementations and Customer Success, I identify very closely with that “aha!” moment during go-live. The moment when everything “starts to fall in place” and customers start seeing value from your technology. There is one challenge that is common in enterprise SaaS though; it takes time to create value for customers. It’s not that SaaS companies don’t want to reduce time to value, but SaaS environments today make it extremely challenging to deploy technology in a way that can help realize value quickly.

As I reflect on some of the most rewarding parts of working day in and day out with our customers at Relyance AI, by far, the most rewarding experience has been our ease of implementation. Instead of spending months coordinating schedules, dealing with multiple phases, changing business processes, involving multiple stakeholders, having frequent status meetings, etc., we intentionally take a different approach towards deploying our technology. From day 1, our product has been designed to be implemented in a 30 to 60-minute working session (the record being 25 minutes for one customer)!

Why is this important?

Accelerated time to value for customers.

We have happy customers because they don’t need to wait for months to realize value from their investment in Relyance AI. Instead, they get to experience instant value during the deployment call! Here is a sample set of reactions I have heard from customers during our deployment sessions:

“This is so cool!!”
“This is one of the easiest integration processes I have experienced so far.”
“I cannot believe this was so fast.”

Satisfied and motivated team members.

Instead of tackling the overhead that comes with long implementation cycles, Relyance AI team members can focus their time and energy on what matters most - making our customers successful. Implementing the product is the first and the easiest step.

Relyance AI is not only shifting the privacy and data protection technology landscape, but simultaneously also shifting the SaaS implementation landscape. We are continuing to push boundaries here, so if you want to be a part of something fun and exciting, we will always be hiring! Look at our Careers page if you want to learn more and be a part of this rocket ship.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Title

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Relyance AI: Shift Left for SaaS Implementations

SaaS implementations have always been a rewarding experience for me. There is immense satisfaction in looking at problems from first principles and helping customers deploy technology to solve them. Having spent a few years in SaaS implementations and Customer Success, I identify very closely with that “aha!” moment during go-live. The moment when everything “starts to fall in place” and customers start seeing value from your technology. There is one challenge that is common in enterprise SaaS though; it takes time to create value for customers. It’s not that SaaS companies don’t want to reduce time to value, but SaaS environments today make it extremely challenging to deploy technology in a way that can help realize value quickly.

As I reflect on some of the most rewarding parts of working day in and day out with our customers at Relyance AI, by far, the most rewarding experience has been our ease of implementation. Instead of spending months coordinating schedules, dealing with multiple phases, changing business processes, involving multiple stakeholders, having frequent status meetings, etc., we intentionally take a different approach towards deploying our technology. From day 1, our product has been designed to be implemented in a 30 to 60-minute working session (the record being 25 minutes for one customer)!

Why is this important?

Accelerated time to value for customers.

We have happy customers because they don’t need to wait for months to realize value from their investment in Relyance AI. Instead, they get to experience instant value during the deployment call! Here is a sample set of reactions I have heard from customers during our deployment sessions:

“This is so cool!!”
“This is one of the easiest integration processes I have experienced so far.”
“I cannot believe this was so fast.”

Satisfied and motivated team members.

Instead of tackling the overhead that comes with long implementation cycles, Relyance AI team members can focus their time and energy on what matters most - making our customers successful. Implementing the product is the first and the easiest step.

Relyance AI is not only shifting the privacy and data protection technology landscape, but simultaneously also shifting the SaaS implementation landscape. We are continuing to push boundaries here, so if you want to be a part of something fun and exciting, we will always be hiring! Look at our Careers page if you want to learn more and be a part of this rocket ship.

Blog Post

Relyance AI: Shift Left for SaaS Implementations

By Sanket Kavishwar, Customer Success Lead

Aug 17, 2022

Get the whitepaper

Required field*

Relyance AI: Shift Left for SaaS Implementations

SaaS implementations have always been a rewarding experience for me. There is immense satisfaction in looking at problems from first principles and helping customers deploy technology to solve them. Having spent a few years in SaaS implementations and Customer Success, I identify very closely with that “aha!” moment during go-live. The moment when everything “starts to fall in place” and customers start seeing value from your technology. There is one challenge that is common in enterprise SaaS though; it takes time to create value for customers. It’s not that SaaS companies don’t want to reduce time to value, but SaaS environments today make it extremely challenging to deploy technology in a way that can help realize value quickly.

As I reflect on some of the most rewarding parts of working day in and day out with our customers at Relyance AI, by far, the most rewarding experience has been our ease of implementation. Instead of spending months coordinating schedules, dealing with multiple phases, changing business processes, involving multiple stakeholders, having frequent status meetings, etc., we intentionally take a different approach towards deploying our technology. From day 1, our product has been designed to be implemented in a 30 to 60-minute working session (the record being 25 minutes for one customer)!

Why is this important?

Accelerated time to value for customers.

We have happy customers because they don’t need to wait for months to realize value from their investment in Relyance AI. Instead, they get to experience instant value during the deployment call! Here is a sample set of reactions I have heard from customers during our deployment sessions:

“This is so cool!!”
“This is one of the easiest integration processes I have experienced so far.”
“I cannot believe this was so fast.”

Satisfied and motivated team members.

Instead of tackling the overhead that comes with long implementation cycles, Relyance AI team members can focus their time and energy on what matters most - making our customers successful. Implementing the product is the first and the easiest step.

Relyance AI is not only shifting the privacy and data protection technology landscape, but simultaneously also shifting the SaaS implementation landscape. We are continuing to push boundaries here, so if you want to be a part of something fun and exciting, we will always be hiring! Look at our Careers page if you want to learn more and be a part of this rocket ship.

Blog Post

Relyance AI: Shift Left for SaaS Implementations

By Sanket Kavishwar, Customer Success Lead

Aug 17, 2022

Watch the video

Required field*